Refund & Return Policy

At Myartform, our top priority is making sure you feel satisfied with every purchase, whether you pick skirt suits, women’s handbags, or dresses. This document lays out our complete set of rules for submitting return applications and obtaining refunds.

Return Qualification Standards

Your return application will only get approved once all of these requirements are fulfilled:

You submit your return request no later than 30 calendar days counting from the day your parcel gets delivered.
Merchandise stays unworn, unlaundered and keeps its original factory‑fresh state.
All original product tags remain firmly attached to the goods.
Handbag items must stay unused and come along with their original packing materials.
You supply valid purchase proof such as your order reference number or order‑confirmation email.

Goods falling under the descriptions below cannot qualify for return processing:

Products damaged by improper application or careless user handling
Any goods that have been laundered, manually altered, or worn
Clearance goods and final‑sale pieces which are specially labelled at checkout time

Steps to Submit a Return Request

Please follow this workflow to open a return case:

Send an email to service@myartform.com. Make sure you include your order number plus the full product name of the item you intend to send back.
Write down why you want to return the goods. If you are reporting defects or damage, attach sharp, clear photographic evidence.
Hold on for our official approval email. This message will provide our designated return receiving address plus extra operational directions.

Important reminder: Never send goods back to us before gaining formal approval. Shipments returned without prior authorisation might be left unprocessed.

Who Bears Return‑Delivery Expenses

When returns are triggered by manufacturing flaws, our fulfilment mistakes, or transit‑caused damage, Myartform will cover all return‑related shipping fees. Relevant guidance will be contained within our return‑approval notice.
For returns caused by personal preference shifts or wrong‑size selections, the customer shall take full responsibility for return postage. Such shipping costs will not be reimbursed.

We strongly suggest selecting a courier service offering full tracking capability for return parcels. Myartform assumes zero liability for packages that get lost or sustain harm while being shipped back to our warehouse.

Refund Execution Workflow

After our warehouse team receives and physically inspects your returned goods, we will send you notification telling whether your refund application passes or gets rejected. This inspection procedure generally takes 5‑7 business days upon parcel arrival.

Once your case receives approval, refunds will proceed under these rules:

Funds will go back to the exact payment channel you used while placing your order.
Reimbursement covers product price together with any applicable tax amounts. Original outbound shipping fees will not be refunded unless the return originates from our operational error or item defects.
Your bank or card‑issuing institute may need an extra 3‑10 business days before the refund amount becomes visible inside your account.

Partial‑Refund Scenarios

Myartform may issue partial‑refund compensation under the following circumstances, which remain subject to our internal evaluation:

Returned items display obvious usage traces, arrive without tags, or lose original packing integrity.
You file a return later than the 30‑day cutoff yet still within 45 days after delivery.

We will communicate partial‑refund decisions to you explicitly before carrying out any financial processing.

Information Regarding Product Exchanges

We do not support direct item‑swap services. If you hope to obtain another size, different colour variant or totally different merchandise, please complete the full return procedure for your existing item, then create a brand‑new purchase order on our website.

Handling Damaged or Factory‑Defective Merchandise

Should you receive goods with breakage or manufacturing defects, you need to notify our support team via service@myartform.com within 7 days of receiving your package. Attach your order number alongside clear photos recording flaws or physical harm. Depending on specific circumstances, we may arrange item replacement or issue full refunds, covering return postage; on certain occasions you will not even need to send the defective unit back.

Situations for Delayed or Missing Refunds

If you still have not obtained your reimbursement after the above‑mentioned processing cycles, please go through these checks first:

Reach out to your banking institution or card issuer, as internal bank processing timelines differ widely.
Double‑check whether your compensation was issued in the form of store credit. Please note we will only grant store credit under explicitly stated conditions.

If these checks do not resolve your problem, write our support mailbox. Remember to attach your order number plus return‑parcel tracking reference for further investigation.